All orders placed before 3pm Monday to Friday will be dispatched that very same day!
*Excludes National Holidays
Please be assured that our top priority is getting your order to you as efficiently as possible. Customer service is important and we’re always working to make sure you receive the very best care from our team from the moment you land on the website and even after your order has arrived.
Super Fast Delivery
No-one likes waiting for something they’ve ordered and so we’ve put together the our dedicated Same Day Dispatch Service for all orders made before 3pm Monday-Friday (excluding bank Holidays). Orders made after 3pm will be sent out promptly the next working day. Either way your order will be there soon! Most customers do their vape the next working day in most cases, if ordered prior to 3pm on a weekday*
Your Shipping Options
First class delivery (usual delivery is 1 to 3 working days) is applied to all orders at a knock down rate of only £1.99. Orders requiring a next working day delivery service, via DPD services, can be purchased at a cost of £4.49 Both delivery options will be shown at the checkout page.
All of our orders are sent out via recorded first class post from Royal Mail and so will require a signature on delivery. Use their dedicated Track and Trace service to see where your order is and if your order hasn’t arrived after five working days get in touch and we’ll help you look into this.
If you have any questions regarding the shipping or delivery of your items please don’t hesitate to email us and one of our dedicated customer service agents will get back you as soon as possible.